Privacy policy

Privacy Policy

Last Updated: July 14, 2026

Welcome to Zset Watches ("we", "our", "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store, browse our products, or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our store, place an order, or contact us, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address (if applicable)

Order Information

  • Products ordered

  • Order date

  • Order status

  • Delivery details

Device Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Website usage information

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use your personal information to:

  • Process and confirm orders

  • Deliver products

  • Contact you regarding your order

  • Respond to customer support requests

  • Improve our website and services

  • Detect fraudulent or unauthorized activities

  • Comply with legal obligations

Shopify

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify's secure data storage, databases, and general Shopify application. Shopify protects your information using industry-standard security measures.

Payment Information

Currently, Zset Watches accepts Cash on Delivery (COD) only.

Since we do not process online card payments, we do not collect or store your debit card, credit card, or banking information.

Shipping Information

We currently deliver orders within Pakistan.

Orders are shipped through TCS Courier.

To complete your delivery, we share only the necessary information with our shipping partner, including:

  • Customer Name

  • Phone Number

  • Shipping Address

No unnecessary personal information is shared.

Social Media

We promote our products through social media platforms.

If you contact us through Facebook, Instagram, TikTok, WhatsApp, or any other social platform, we may receive the information you voluntarily provide, such as:

  • Name

  • Messages

  • Phone Number

  • Email Address

This information is used only for customer support, inquiries, and order processing.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Analyze store traffic

  • Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary with:

  • Shopify

  • TCS Courier

  • Government authorities if required by law

Data Retention

We retain your information only as long as necessary to:

  • Complete your orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When your information is no longer required, it will be securely deleted or anonymized where reasonably possible.

Data Security

We take appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Loss

  • Disclosure

  • Alteration

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

  • Ask questions regarding how your information is used

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Zset Watches

Email: zsetwatches@gmail.com

Country: Pakistan

Thank you for shopping with Zset Watches.